Solution for missing battery icon on Surface Book running Windows 10

Recently I got a Surface Book 2. From the beginning, my battery icon was missing, and I spent hours researching how to fix it. I didn’t even have battery show up in device manager.

To save you hours, here is the solution:

  1. Go to device manager
  2. View -> show hidden devices
    Missing battery icon on Surface Book
  3. Uninstall Surface Serial Hub Driver:
    Missing Battery Icon on Surface Book - uninstall Surface Serial Hub Driver
  4. uninstall all other devices that have warnings*
  5. reboot and wait a few minutes for missing drivers to get reinstalled

(*) – I am not 100% sure step 4 is required, but it won’t hurt and it may help.

After that you should get your battery status back:

Surface Book - battery status

It should also be visible in device manager now:

Surface Book device manager - battery status